We aim to deliver quality products, but if you’re not satisfied, here’s how we handle returns and refunds.
1. Return Eligibility
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Return request must be made within 7 days of receiving the product.
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The product must be unused, in original packaging, with tags and invoice.
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Items damaged due to customer mishandling are not eligible.
2. Non-Returnable Items
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Hygiene or personal care items
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Used electronics or accessories
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Customized or specially ordered products
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Opened packaging (unless product is defective)
3. Refund Process
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Once the returned product is received and inspected, a refund will be initiated within 7–10 working days.
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Refunds will be made to the original payment method only.
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If payment was made via COD, a bank transfer will be initiated upon confirmation.
4. Return Shipping
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If the return is due to a defective or wrong product, we will bear the return shipping charges.
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In other cases, customers must bear the return shipping cost.